About THE JASPER VBA SERVICE
The VBA service is web platform created for women to seek health advice from trained health workers for free. This project aims to bridge the gap in accessible reliable health advice, fostering a supportive community for women seeking guidance.
This anonymous online health advice service is primarily targeted at women and girls. This service will not provide emergency care or medical diagnoses, but rather offer reliable health information, guidance, and signpost to appropriate services where needed. It is a platform where you can speak to a qualified health professional for free.
This service is:
• Not a substitute to ongoing medical treatment
• We do not collect biometric data, names or contact details.
• Participation is voluntary
• Free and available to all women and girls
We Provide:

Free & Anonymous
All information is kept private and confidential.

Expert Health Advice
Receive advise from trained health advisors

Convenient & Remote
Talk to a health professional from anywhere, anytime
Begin A Chat with An Advisor
Frequently Asked Questions
What is the Jasper VBA Service?
The Jasper VBA Service is a free telehealth support service provided by Jasper Women’s Health Organisation. It connects individuals with trained Health Advisors who can offer information, guidance, and signposting related to women’s health and wellbeing through secure remote communication.
Who can use the Jasper VBA Service?
The service is available to individuals seeking information, support, and guidance related to women’s health. Our advisors aim to provide a safe and supportive space to discuss concerns and help you access appropriate resources or services where needed.
Is the Jasper VBA Service a medical consultation?
No. The Jasper VBA Service does not replace medical care or professional clinical consultation. Our Health Advisors provide general information, guidance, and signposting, but they do not diagnose medical conditions or prescribe treatment. If you have urgent medical concerns, you should contact a qualified healthcare professional or emergency services.
Is the service confidential?
Yes. We aim to treat all conversations with respect and confidentiality. However, there may be circumstances where information must be shared with appropriate services if there are serious safeguarding concerns or risk of harm, in line with relevant safeguarding responsibilities.
What should I expect from a session with a Health Advisor?
During a session, a Health Advisor may: Listen to your concerns in a supportive and non-judgmental way Provide general information related to your situation Help you understand possible next steps Signpost you to relevant healthcare providers or support organisations The service is designed to support informed decision-making, but the final decisions about your care remain your responsibility.
What are the terms of use and liability for this service?
By using the Jasper VBA Platform, you acknowledge and agree that: You are solely responsible for decisions made based on information provided. You will seek independent qualified professional advice where necessary. Any reliance placed on content or advisory communications is at your own risk.
